how to load token on prepaid meter when meter is off or online. Table of Contents . Key in the 16 digit number sent to you by Kenya Power on your token device. Apr 2, 2021 · This article will show you how to load KPLC tokens to your meter. Low Power Supply: Inadequate power supply to the meter. You will receive a confirmation of the transaction via SMS. To use Jazapay, customers can simply dial *415#, choose the KPLC option, and follow the prompts to buy prepaid tokens. 6. While buying tokens, if you make a blunder of overpayment, do not panic Kplc process the refunds in case of an overpayment. Welcome to "Johwatech" Electrical Contractors Ltd, Your Engineering YouTube channel. Email Us. Jul 18, 2024 · A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. KPLC will send two 20-digit codes: a reset code and an update code. Official Kenya Power website: www. Kenya Power will then generate a KPLC token number for your meter and send it to you via SMS. The exercise is basically a meter software update process aimed at… Jun 13, 2024 · Kenya Power revealed that 7. Type your KPLC prepaid meter number Feb 15, 2021 · National Contact Centre. ke, submit with the applicable documents . NB: All payments are posted in your electricity account on the same day. The prepaid token meter is a system consisting of a gadget that connects to the power grid to a small screen with input buttons that allow you to manage your power consumption. USSD & Telephone Number . Our Telephone Number. Jun 16, 2023 · Use your KPLC Prepaid Meter Number (11 digits) Then Enter the Amount, minimum KSh100 and 35,000; Then Enter your M-PESA PIN; You are done; NOTE: For Mpesa postpay customers kindly use Paybill number 888 888. Alternatively, you can buy the KPLC tokens using PayBill numbers and USSD codes of various banks. First you buy Tokens on KPLC PAYBILL 888880. Planned Power Interruptions. How to pay your Kenya Power Postpaid Electricity bill via M-Pesa KPLC has also given its customers a postpaid 97771 or 0703 070 707 | 0732 170 170. Prepaid meter number. You can of purchase tokens from a vendor, in which case you need to have your 11 digit meter number or meter serial number. Here is a very simple procedure of how to KPLC will then generate a prepaid token valid for your meter and send to you via SMS. The cost of KPLC token meter ranges from Ksh. Mar 4, 2022 · Enter the Kenya Power Business Number 888888. ke and learn how to apply for a compliance certificate. You will receive an SMS from Kenya Power with a generated prepaid token valid for your meter. This development and the implementation of smart meters are part of KPLC's effort to modernize and enhance customer experience. The examples of the brands are CONLOG, HEXING, ACTARIS, and SHENZEN meter boxes. How to pay your postpaid electricity bill with M-PESA Select Pay Bill from the M-PESA menu. What you need is the token number that you have purchased. As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up. How To Reverse Your Kenya Power and Lighting Company (KPLC) Prepaid Meter Tokens Via Social Media. To buy tokens through the equity bank app, follow the steps below ; Log in to your Equity Mobile app Apr 13, 2021 · The KPLC prepaid system offers a convenient way to monitor and budget your electricity use. You will then receive a KPLC SMS with a "Token No. I am sure what brings you here is to know how to unlock KPLC token meter. Dial *977# or +254 203201000. Dec 23, 2023 · How can you get a KPLC token message? KPLC bot on Telegram provides real-time updates on various feedback such as delayed, prepaid tokens. Select business number – KPLC Tokens. Attach the required documents as stated in the application form. Feb 12, 2024 · The company ensures that every customer's needs are met by offering a mix of traditional and innovative services, such as prepaid and postpaid meters. Jul 10, 2024 · How to Update Your Token Meter: Step 1: Purchase Tokens. Submit your application so that KPLC will review it. The Select "OK" to confirm the purchase of the token under the specified details. KPLC token prices vary a lot. Clients can follow the same procedure above but enter this paybill instead. After these charges were abolished, the cost per token was increased, hence the reason why many Kenyans think they are receiving fewer units than before. Kenya Power has an alternative KPLC token paybill which is 800904. 3. After you purchase your KPLC tokens, you will receive three codes via SMS: Reset Code; Update Code; Token Code; Step 2: Prepare for the Update Jul 20, 2022 · The cost of KPLC token meter ranges from Ksh. Domestic Customers Application Procedure. 37168917674) press OK 4. This number represents the amount of prepaid electricity you've purchased. Another way to do this if you are a long-time client for the electricity distributor is via checking out the letters they used to send via the post office. What is 'Update Token Meter Yako'? Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. In the case of domestic users, a purchase of 10 tokens may be conducted. Nov 24, 2023 · Kenya Power and Lighting Company (KPLC) introduced the concept of prepaid meters linked to tokens, transforming how electricity is consumed in the country. How to Fix KPLC Token Meter Not Connecting. Fill in the KPLC meter application form correctly and make sure to sign it. Feb 15, 2024 · Via KPLC Self-Service Portal: Access the portal, navigate to ‘Bill/Meter Query,’ enter your KPLC account number, and click ‘Search’ to view your token transactions. The prepaid meters introduced by KPLC allow customers to pay or purchase prepaid power units. Steps to follow : M-Pesa Pay bill: 1 Enter KPLC prepaid business number 888880 or 88888 ; 2 Enter your 11 digit meter number 26 th August 2020 …. How to buy Kenya Power (KPLC) prepaid tokens via Equitel 1. Choose the bank account number to pay from e. Check your meter number by dialing 100 on the meter and it will be displayed. KPLC account number or meter number. Prepaid virtually means paying before consumption. Jan 3, 2023 · Kenya Power has over 4 million consumers on prepaid meters as the Company transitions to advanced technology that makes it easier for customers to purchase electricity. What is the USSD code for the KPLC token? The known KPLC USSD code is *977#. After clicking, there are two options select meter number; In the search box, enter your KPLC meter number, which is 11 digits Nov 26, 2019 · Method 2: Visiting Kenya Power and Lighting offices. KPLC Token Prices. Jul 18, 2024 · Kenya Power. Jan 3, 2024 · KPLC will then generate a prepaid token valid for your meter and send it via SMS. Reconnect and check if resolved. 1. If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. Select Eazzy Pay from your Equitel menu 2. KPLC will then generate prepaid token valid for your meter and send to you via SMS. You will be provided with an Application Reference Number instantly. 2. 0123456789102 Select business number – KPLC Tokens 3. Self-Service Portal. Mar 29, 2021 · 10. Confirm that all details are correct. Jul 1, 2024 · This article focuses on how to update your Kenya Power prepaid token meter. Kenya Power will later generate prepaid token valid for your meter and send via SMS. Contacts. Select Pay Bill from Eazzy Pay. Enter your Airtel Money PIN. The Kenya Power and Lighting Company has done this through the prepaid token meter system, commonly called the Consumer Interface Units After receiving a confirmation message via SMS, click Continue. Dial *885# from your Safaricom line; Select Register New; Now Choose either Pre Paid or Post Paid; Enter your KPLC account number for Post Paid clients OR Meter Number for Pre Paid users and Send Feb 28, 2022 · The message sent possesses the respective account number. 4 million meters will be upgraded and listed the steps to update prepaid meters. Getting Electricity. Updated Sunday, July 07, 2024 at 4:07 PM by Muyela Roberto Japhet Ruto 3 min read. Wait 30-60 seconds. Aug 21, 2018 · 6. Follow the steps below to apply: How to update token meter via SMS. Request the KPLC customer service representative to help you receive the tokens via SMS in the Safaricom number you used to buy them. Worriless because we got Visit the nearest KPLC Ltd. Jan 22, 2024 · To buy KPLC tokens via KPLC pay bill number 888880, and follow these simple steps: Go to your M-Pesa menu and select Paybill. Power Cycle the Meter: Disconnect from power supply. Kenya Power KPLC prepaid meter Customer Care, Contacts. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. Request for a Kenya power application form. Under the new service, the Company’s 1. Investor Jul 16, 2024 · On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. The electricity distributor says the upgrade targets all prepaid meter devices that use the Standard Transfer Specification, a universal method designed to transfer If you are looking for details on how to install KPLC token meters, then this is the blog post to read. Equity Bank customers can now buy KPLC tokens using Equity mobile app for prepaid and postpaid. KPLC Token Prices Jul 4, 2023 · Load the Token: Enter the token code into your prepaid meter to credit the purchased electricity units to your meter. What is the KPLC token customer care number? You can contact KPLC customer care for token inquiries through these numbers: 97771, 0703070707 or Mar 14, 2023 · After purchasing tokens, you received a message stating that “Dear Customer, Mtr: 12367899999 is blocked. ” Select your account (prepaid or postpaid) Enter your KPLC prepaid meter number or account number for post-pay customers Jul 9, 2024 · Call the Kenya Power Contact Centre via 97771, 0703070707, or 0732170170 for service-related inquiries, including reporting Kenya Power tokens delays for a prepaid meter account. The KPLC Self-Service Portal is more than just a utility management platform; it symbolizes Kenya Power's dedication to customer empowerment, convenience, and sustainable energy management. This is the current price of a KPLC meter machine in Kenya. After the PIN, "Enter Reference" which is your KPLC Meter Number for Prepaid. 9. Jul 27, 2023 · Kenya Power prepaid meters in a flat in Nairobi. 4 million prepaid meters at no cost. Confirm the details and validate the purchase by selecting YES. 7. All you need is your Kenya Power meter, Equity Bank Mobile App, and money in your bank account. As a KPLC prepaid meter token user, you must update it to ensure an uninterrupted power supply. How to buy KPLC tokens via Equitel. After purchase the registered […] May 22, 2018 · READ ALSO: Buying KPLC tokens - rates and payments 2018. You will receive a notification of your application via email address and details about KPLC’s site visit. Your brand will require a specific code in order to check or retrieve your number. Jazapay. Kenya Power and Lighting Company (KPLC) is currently in the process of updating all pre-paid token meters before the global deadline that is 31st August, 2024. Jazapay stands out as a digital platform that simplifies the purchase of KPLC tokens directly from your M-PESA account. Aug 31, 2022 · Kenya Power. Sep 30, 2020 · You do not have to stay in the dark. Following these detailed steps, you can purchase KPLC tokens using Airtel Money. The purpose of the Kenya Power bot is to make it easier for clients to access the status of their postpaid and prepaid accounts. This information can be found in column 3. Management Team. Step 2: KPLC site visit. 4,000 to about Ksh. Under reference option enter the full Kenya Power prepaid 11-digit meter number. Select your meter number from the list provided or add a new meter number if necessary. Click “Register Now. Faulty Components: Substandard or counterfeit meter components. Paying for your electricity bills using your mobile phone is the safe and saves you unnecessary hustle. Feb 21, 2024 · Buy KPLC Tokens via USSD *885# Dial *885# on your mobile phone. How Do I Check My KPLC Prepaid Meter Details? To check your KPLC meter registration details: Go to your message app. ke) and Pay Online (via RTGS to KPLC Bank Account No. (Courtesy) Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. Read on to understand the step-by-step procedure for Kenya Power check balance. Paying for your electricity bills using your mobile phone is safe and saves you unnecessary hustle. Kenya Power Regions. Aug 31, 2022 · 9. Step-by-Step Procedure for Updating Your KPLC Token Meter Before August Deadline. Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. See the examples below. Receive Update Codes. Jun 17, 2024 · 1. Attach the following May 16, 2024 · The Kenya Power and Lighting Company has done this through the prepaid token meter system, commonly called the Consumer Interface Units, introduced in early 2009. Click register meter/account. How to load KPLC token number. The system is state of the art, versatile, with robust web-based and mobile applications aimed at enhancing customer services and experience, by improving service delivery, with the following benefits: • Immediate update of bill payments. Corporate Profile. 8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills. Enter this number into your KPLC meter to load your purchased electricity. We are encouraging all customers apply online https://selfservice. How do I enter KPLC tokens into my meter? To load KPLC tokens into your prepaid meter: On your meter, locate the token entry section or display. Review Account Balance: There are two methods to check your KPLC account balance. Fortunately, there are two easy ways to do this: the myPower App and the USSD code. Kenya Power , the national distributor of electricity is converting its power consumers from postpaid billing and payment to pre-paid meters. Mar 5, 2024 · How to Register for KPLC Okoa Stima. Select Eazzy Pay from your Equitel menu. Select Eazzy Pay from your Jul 15, 2024 · How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel. Nov 16, 2017 · Loading The Token Via Vendor. Enter your Service PIN. myPower App Token History […] See full list on tuko. ke Jun 15, 2024 · KPLC token prices and calculations. Jul 15, 2024 · The Kenya Power and Lighting Company, KPLC, has told Customers to update their prepaid token meters countrywide ahead of a global mandate to overhaul the token vending system. The power provider has clear KPLC bill query guidelines to help you get your answers in minutes, if not seconds. Enter your KPLC Prepaid Meter Number (e. Mar 21, 2016 · KPLC prepaid meters have become common in many homes and public buildings. Equity Bank customers can also use Equitel to make their token payments. Enter the Kenya Power business number 888888 for postpaid. +254 203201000 Jul 16, 2024 · On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. The new meter costs KSh 7,500," said KPLC. Before the removal of the electricity fixed charges, the Kenya Power charges per unit were lower than the current rate. Therefore, if you check your message's history, you will find your account number. The process of how to load KPLC token is easy. This article will show three (3) methods for reversing your Kenya Power and Lighting Company (KPLC) prepaid meter tokens. Key in the digits into the meter by pressing the keypads of the respective numbers provided and press ‘Enter‘ Apr 7, 2020 · 6. helb. Amount of tokens: Specify the desired number of electricity units you wish to purchase. Under reference, enter your KPLC Account number. Use the following procedure to purchase your KPLC tokens : You can apply for a KPLC prepaid meter online. The token will be automatically loaded. Got to your SIM tool kit app and select M-PESA. Explore the HELB website via www. Investor Invention of technology in the modern world has made work easier for the majority. Kenya Power has introduced a service, under the *977# USSD code, that will enable its prepaid and postpaid customers to manage their bills. Enter the desired amount for token purchase. The 20 digit token number. How to Buy Kenya Power KPLC Tokens via Equity Bank. Jul 7, 2024 · Business and Economy. Via Equity Bank Ussd code *247# and follow the prompts # A confirmation SMS will be sent to your phone from M-PESA. Choose option 1 to Buy Token. 4 million meters will be upgraded and listed the steps to update prepaid meters The electricity distributor noted that customers will receive two codes via the short message service (SMS) Once a customer receives an SMS to update their meters from Kenya Power, they will key in the codes to reset Dec 6, 2022 · After installing the Application, you register an account and follow these steps to check the last token: Launch the App; From the menu list, select my bill/my token, which is the first option. Application Apply online by login to https://selfservice. It is important to know it is the KPLC that comes with the token meter and installed in the house, and you cannot buy the token meter and install it. That is how much the KPLC token meter costs. At the meter installed at your premise:-Key in the 20 digit number on the token using the keypad and press enter Aug 24, 2018 · The first option is to check the token meter for a real-time KPLC tokens debt balance, while the second method is through using the e-bill method. Now you can buy Kenya Power tokens easily at your local shop or via M-PESA and Aitel money. After making the application KPLC will then conduct an external site inspection to verify standards compliance and estimate the cost. Feb 14, 2024 · Learn the simple steps to apply for electricity connection from Kenya Power (KPLC) via the self-service portal. These tokens represent a 20-digit code you enter into your prepaid meter to access electricity, akin to topping up your mobile phone with airtime. Apr 9, 2024 · However, before applying for the token metres, customers must have their balances cleared on the postpaid metres. How to check the KPLC meter registration name via SMS? To check if your account is registered under the KPLC upgraded bill system INCMS, send the first part of your account number (without the -01) to 95551, preceded by the word status. ” This message means that the meter number associated with your account has been blocked by the Kenya Power and Lighting Company (KPLC). 97771 or 0703 070 707 | 0732 170 170. Therefore, you need some help. Why is Update Token Meter Yako necessary? Update Sep 4, 2019 · IF you have forgotten the meter number, you don’t need to worry, just get to the meter and follow the procedure below: 1. Dec 8, 2023 · What future developments are expected in KPLC token transfers? KPLC plans to introduce a system for direct token transfers, similar to sharing mobile data or airtime. Up to this point, the information is just an overview. Wondering how to load KPLC token to my meter? It may be your first time to use prepaid tokens, or you may not have crammed the procedure of loading the tokens. KPLC Bill Query Via SMS – Check KPLC Bill Via Text. Board of Directors. 5,000. Enter the amount you wish to pay which Feb 22, 2023 · You may have wondered how to check your token purchase history if you’re a Kenya Power and Lighting Company (KPLC) customer. Worry not though. To reverse your Kenya Power and Lighting Company (KPLC) prepaid meter tokens via social media, follow the steps below: Jun 14, 2024 · Steps to Update Your KPLC Prepaid Meter Token: 1. Image: FILE Kenya Power and Lighting Company (KPLC) has said the earlier announced system hitch has been resolved. Do not wait or get conned to pay for it. Enter your new Kenya Power Account Number. +254 203201000 Jul 18, 2024 · National Contact Centre. g. For the account number, type your meter number and check again to make sure it is correct. Enter your KPLC token meter number. Oct 10, 2021 · 1. KPLC will then generate a prepaid token number valid for your meter and send via SMS. ) and sign the Supply Contract (see forms below). " which you input in your meter to top up the purchase and an Airtel Money SMS confirming the transaction. Discover the required documents, data, and details needed for a successful application process. About Kenya Power. KPLC has provided clear guidelines on the token meter update Jul 18, 2019 · 10. The process involves updating the prepaid meter software. The KPLC prepaid meter number is the most crucial factor when purchasing and loading tokens. You will receive a confirmation SMS from Airtel Money. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter’s software. May 17, 2024 · FAQs about KPLC . Kindly contact KPLC Customer Care on 97771 for assistance. Carry your national identity card, the correct meter number, and all the transaction details along with you. Prepaid Token Re-Allocation Form. KPLC sells electricity to millions of people country wide. Kenya Power revealed that 7. co. KPLC Meter can be checked online using various gadgets such as mobile phones at the comfort of your seat. Maybe you have been wondering how do I know my token meter number without visiting the KPLC Station. Nov 4, 2021 · Paying Via KPLC M-PESA PayBill. Jun 13, 2024 · KPLC prepaid token. Visit the vendor and make payment for your choice; Give the vendor your meter number; Collect the 20 digit token from the vendor Feb 11, 2024 · 1. Key in the ‘Token’ numbers given via SMS and you will have successfully loaded your prepaid meter with KPLC Token units. Buy Kenya Power (KPLC) Prepaid Tokens Jul 16, 2024 · On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. Select option 1 for Prepaid. To load the token via vendor, you will need to know your meter number before meeting the vendor. Here are the simple steps: Buying KPLC token via M-Pesa. 0123456789102 Select business number - KPLC Tokens 3. Feb 2, 2018 · To purchase tokens via mobile money: M-PESA. Knowing your purchase history can be helpful for budgeting and tracking your electricity usage. Jan 3, 2024 · Once you have bought the token, dial it into your token meter and press "Enter". 8. Select Pay bill and key in 88880 as the business number. Enter the amount you wish to pay. The system will result to new account numbers which will be communicated to each customer via SMS. company to apply for an electricity connection. ke Official Kenya Power Mobile Phone contacts: 95551 Kenya Power on Facebook: @KenyaPowerLtd 97771 or 0703 070 707 | 0732 170 170. customercare@kplc. You are able to view the services available when you add the Kenya Power bot Oct 28, 2023 · Your application will be sent to Kenya Power for action. You can use the ‘bill/meter query’ menu or check the details of your last KPLC token. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No. However, the Kenya Power and Lighting Company (KPLC) has a Nov 28, 2023 · KPLC will generate a token number specific to your meter and send it via SMS. The company hopes to update about 7. Update Token Meter Yako FAQs. Electricity billing in Kenya has improved . Meter number: The number assigned to your prepaid electricity meter. ke, submit with the applicable documents (refer to customer checklist below). You will receive a confirmation SMS from AIRTEL MONEY immediately. Enter your M-Pesa PIN. kplc. Select Eazzy Pay from your Equitel menu Select Pay Bill from Eazzy Pay. KPLC will then generate prepaid token valid for your meter and send via SMS. ke Now let us get to the main question. These codes will be sent via SMS to prepaid customers. Feb 15, 2024 · Verify Meter Location: Locate the meter location provided during your KPLC electricity connection application. 2 Easy Steps of applying for an electricity connection as follows: 1: Apply Online (https://selfservice. KPLC Customer Account Login KPLC SMS number – 95551 or 0703 070 707 | 0732 170 170 KPLC Telephone Number – 0203201000 Mar 8, 2023 · KPLC will generate a prepaid token, which will be send via sms. ke Apr 15, 2021 · KPLC will then generate a prepaid token valid for your meter and send it via SMS. Kenya Power bill enquiry via SMS relieves you from a great deal of hassle that would leave you in abrupt darkness. All debt must be cleared from the postpaid meter before migrating to the smart meter system. "The customer should apply for the token meter the forms are available at the banking halls. How to buy KPLC tokens via Equity Mobile App. What you need. It ensures that the units are safe by preventing replication in the system. Equity Bank. Using USSD Codes : Dial *977# and follow the prompts to select prepaid services, then choose the option for the latest token. Electricity supply has been made better through this company and the use of technology made it even better to buy tokens. SMEs Applications. To buy KPLC tokens using Equitel Money follow these steps. In this video, we are showing Utility Electricity Customers and Electric We have upgraded our Customer Management System. 0123456789102. Customer Service. ew yd ov bn dk ij dt yt an br