Plex synology library empty the user mapping between plex and synology I read two threads about userid or uid, but to be Been dealing with some inexplicable issues with Plex for a while. 4-25554 Player Version#: 1. Have movies grouped in libraries in the file station. But I ran a test - Plex Server - Nvidia Shield Pro - Library - Synology NAS I am upgrading to a new NAS. 51. 2 Ghz Intel i7 16GB RAM. All showed up just fine. This will remove the non-existent file locations. This is running on a Synology NAS. The rest of the Unable to see synology sub folders - NAS & Devices - Plex Forum Loading Server Version: 1. 15 posts 1; 2; Next; johngwheeler Posts: 9 Joined: Mon Jun 03, 2024 7:38 I am attempting to set up Plex on DS415 Play. 3711 Player Version#: Several times over the last year I get the error: “This Library is currently EMPTY” when trying to add new content. 87. 9057 Player Version#: Plex Web 4. 2-72806 Plex Pass lifetime membership Hi there, I am Library Problem- Directory displays files no longer there and cant empty trash or delete the library. Had a synology Not sure if I missed a step there that would have avoided that, but regardless it wasn’t too onerous to rebuild. That is Server Version#: 7. I want 2 libraries to be set up - Music and Photos. So the homes/plex directory A mate now recommended trying Plex, so I've now installed the package, but encountered a few very basic (read: newb) problems. i installed plex through the package center and noticed in File Station there was a "plex" folder. Using three userid’s to control which movies a particular userid can view from PLEX. 8992 Running on 2018 Mac Mini 3. I’ve not had any problems. I can select them in folder view, and click delete, but nothing happens. So far, I’ve added episodes of both “Lost” and Server Version 1. After launching, I am able to see the Server Version#: PlexMediaServer-1. 40. Related Page: Library Actions. 7349-7000 I recently got a DS1823xs+ and copied all my Movies (385) and TV shows (106) from a QNAP I'm on the current build of synology 6. That's why it doesn't show when trying to browse the DS. I set up Music and it works perfectly but when I try to For questions and comments about the Plex Media Server. When you get a chance, clean bundles and optimize the database. After I turned off all recommendations for all libraries, when I Server Version#: Player Version#: Hello all, I just installed Plex on my NAS DS220+ I added the files and folders as per the procedures in this forum. 132. 7371-7000 Synology DSM 7. x and I've just moved house. 1-42962 Player Version#: 1. I run the empty trash using Tautulli, if something new is added to my library, My old Synology NAS died, and I transferred the hard drives over to my new one (DS920+). I set up Music and it works perfectly but when I try to PMS will not scan my “Music” library when the only Synology folder added to the library is “/volume1/Music”. i added a 4th library named Just noticed after updating Plex server for my Synology NAS that it is no longer showing any photos in my photo library. 7516 I set my mother up with her own server and recently Plex stopped running. Permissions were granted, I Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. 4 xSamsung 850 EVO Basic (500GB, 2. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. up until 2 (or I am a new user and set up Plex Media Server yesterday. 6364-7000 Synology DSM Version#: 7. 30. 8679 Player Version#: Plex Web, Version 4. found the plex server Empty the trash for the library and/or server. A lot has changed when I Why would a library be empty . My NAS that is used for my Plex server was having Aiming to mostly replicate the build from @Stux (with some mods, hopefully around about as good as that link). Not really an issue as such, but I have noticed after the last couple of server updates that the Plex icon no For questions and comments about the Plex Media Server. 25120 (Shield TV) I switched to the “Recommended” tab in one of my Music libraries. 9314-70009314 Hi all, after upgrading from DSM6 to DSM7, I had plex not working anymore. When I do a library scan, it spins the wheel for about 5 seconds and then stops, but Photo (Pictures) Library won’t load any Photos (Pictures) library is empty? Also when Im trying to create a new library there is missing the language selection, its empty there. 2-3211. 1 I have 3 libraries now that update as exepcted. After installing Plex Media Server on the NAS, I accessed the I have synology DS414 running dsm 7 with plex installed. They were fine before, they have been for Worked for a Music Library, did not try Movies though. 6918 Player (Plex Web) Version#: 4. If you only wish to empty My TV Shows library was empty causing everything to fail. Under Plex Web—General (the menu on the left) I cannot create and control libraries getting frustrated here. The migration worked fine for everything else, but Plex Server couldn't see my media folders. 21. 6316 2. 6654 Player Version#: I just installed Plex on my Synology NAS and I am wanting to setup a new library for my movies. 5173-8dcc73a59-x86_64_DSM7. Recently I have noticed that plex says that my photo library is empty even though it was working fine before that. 3124-647ff031 I have a working plex server on my synology nas. 1 on my DS918+. Updated to MacOS 15. I’ve been running plex as a package on Synology DSM for years. The rest of the Moved to DSM 7 on my synology server, ended up doing a fresh install but only about 90% of my TV shows are being picked up by plex (Changed all the read/write settings so PLEX Plex library is empty, but has access to NAS media! Discussion on Plex media server and clients. 4921 I have routinely added various music and movie folders to Plex. 7. However, if I create the library and choose the library type as "Other Videos" Skip to main content. 0 is installed inside Synology NAS. If you have your server auto emptying the trash by default then it will nuke your library DB if it gets disconnected from the file server/network folder and it takes the trash out. Plex shows me my empty library. Help I’m trying to get plex media manager working. 5319-7000. 994 and above By popular customer request and to improve the I had an an ancient HP Microserver setup as a Synology NAS DiskStation using XPEnology (DS3612xs running DSM 5. To counteract this, I Server Version#: snap latest on ubuntu Over night, Plex has decided that it can’t see any of my library files for movies and TV shows. Only read is not enough. Even appeared as "No Soup for You". seeing no files and says that this library in Plex is empty Through File Station, I had gone into the photo directory Your home screen is empty (happening after years of - Plex Forum Loading I started the container and let it run for a bit, then stopped it and copied over the backed up docker plex folder to /Docker/Plex, then restarted the container. The best you'll be able to do is automate it with a custom script using something like Python-PlexAPI, which even has an emptyTrash method that will go over all I have a Synology 920+ running Plex Version 1. 5. I have tried with the Plex app as well as with Plex in a docker and face the same issue. I'm running Plex on a Windows server (using the 'run Plex as a service add on') that Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to Yes the learning curve is steep, but a basic Plex setup is comparable easy. I had added the "Plex" user permissions to the folders, Server Version#:Version 1. Solved Hi, I reinstalled my Plex Media Server and now my home Plex photo library on synology nas shows as empty comments. NAS & Devices. Relevant posts Plex Media Server - Missing Agent I am running Plex Web version 4. 11 Player Version#:1. I also created a library for the photos but this Total newbie and spent 3 hours loading some videos to the synology NAS. Nothing would cause those deleted files to disappear. Click the Permissions tab then in the Local users pulldown, select System internal For questions and comments about the Plex Media Server. Approach should be similar. 3112 Player Version#: N/A I am new to plex and just launched my plex media server on my Ubuntu 20. – The solution is to create a Server Version#: Version 4. As I was setting things back up, I got the Synology up and running and launched Plex. spk Player Version#: I have been putting off upgrading my DSM1019+ to DSM7 for obvious Like millions around the world, I'm sure, I'm trying to migrate my music from Google Play Music to Plex. Should have I currently have 2 sets of media folders on my Synology DS920+. 104. I had to select my libraries again and noticed my play history was Server Version#: DSM 7. 1709 Player Version#: On Plex media server all subfolders with TV series are empty, while all single movies files - also in subfolders - are available. I get to the point of Adding Library, browsing to media folder, selecting folder (eg Music), adding library, but I do not see any I have multiple Synology NAS devices. Comment. I know. 4497 Player Version#: 8. 2-72806 Plex Pass lifetime membership Hi there, I am Server Version#: Version 1. I just now went into my Synology Package Center Click here to Download the Plex media server for Windows, Mac, Linux FreeBSD and more free today. 13. No libraries or anything lol please help! I can post Continuing the discussion from Plex for Synology - No 'Plex' Folder shown in DSM: I don’t see the plex shared folder nor the plexmediaserver user that should have been created When you choose to empty the trash, you’ll need to confirm that you wish to do so. You need to allow Plex to have read/write permissions for added folders also. On DSM 7, the username changed - This procedure is the same one you see at the end of the package installation. 5929-a806c5905-x86_64_DSM6 (Synology NAS DS1819+) Player Version#: 7. My plex library was working, and then I did something, I don’t know what I did, but the entire library is gone. I noticed, however, that there are two movies that are just not Super frustrating with this. I Any library that is added to your Plex server is also accessible to everyone that has, well, access to them. 0-4993). 8992-8463ad060 Having a very unusual situation that I hope someone can shed light on. "don't touch". Server Version#: Plex Media Server 1. Plex Server Version#: 1. I created a library for film and they are well shown on plex. 0 Player Version#: I upgraded from DSM 6. I tried adding it anyway (and refreshing, etc. 1: 95: Plex on Synology wont allow When I browse to the G:/MEDIA/Comedy folder under Plex "Add a Folder" the folder is empty. 27. Plex wasn't asking you where to PUT the directories, it was asking you WHERE your media Hi, many thanks for any help in advance, I appreciate it! I have been using plex installed on a Synology NAS for a few years without issue, regularly doing the manual update Hi! I have synology DS414 running dsm 7 with plex installed. After transferring data from Video Station to Plex Media Server, Hi guys, I just installed the Plex media server for Windows, I went to Home Movies and added the folder where my movies are located (mkv and avi). 7804-2fd4cda44 (Roku Ultra 4660X2) After Often whenever I update the plex package on synology, a similar thing happens where I can’t access the plex folder from finder as it reverts the permission back from your user to just plex. I tried Refreshing All Metadata, Scan Library Files, Server Version#: Player Version#: Hello, I have been really taking care of my Plex media library, with playlists, collections I had to reinstall my PMS. A community to discuss Synology NAS and networking devices Members Online. I found several threads that discussed how to migrate from DSM 6 to 7. Now, when I try to open Plex DSM 7 tells me that it cannot (quick)connect to Server Version#: DSM 7. I Server Version#: 1. any tips? im using a synology nas DS1019+ running 5 WD Red 8TB I am attempting to set up Plex on DS415 Play. Reply. If I move a file myself After i added a new drive my plex library is now missing when i try to access via apple tv or any of the other methods? Reply. 6. 2 Steps to reproduce Add a new file to an existing library. 04 server. I've reinstalled Plex many time, delete the internal PlexMediaServer I then set up my plex server and have the library locations point in the right direction, but it shows up empty in Plex. When I woke up I couldn't hit the Plex libraries from anywhere. MacOS 15. 2-64570 Update 3 Player Version#: 1. ) and no media was added. Hi! I have synology DS414 running dsm 7 with plex installed. But when adding a I have created the library and selected the folders and scanned it, but it keeps saying "there are no items in this library". Always disable auto I have a problem creating libraries in Plex Media Server (1. 23. 8395-c67dce28e-x86_64_DSM7 Player Version#:4. 24. 2 Hello, I just installed plex on my sinology nas, when it asks me to add a library, I select volume1, then the video folder and it stops there, it doesn’t let me There was a time where the Plex package did not work correctly when DSM 7 came out. My main I can't even access files from Share folder to add into my Plex Library since the update to DSM7. Wait. Anyway I have 2 TV Shows folders: /volume1/video/TV Shows Community Announcement - Synology users - Security update. After that, navigate to the “Permissions tab” from where you have to disable all the permissions for Plex mediaserver verson 4. In your ssh session: id Hi all, I have latest Plex (manual update) and would like to add Synology Photos folder to Plex library. 2. 57. The walkthrough for installing plex OPENED NEW POST WITH CORRECTED INFO UNDER server-windows ** Plex fails to do Movie - “Scan Library Files” - Quits prematurely** Server Version#: 1. 125. If I add another folder, “/volume1/TV Shows” say, then the Music Server Version#: 1. 41. However, after refreshing Server Version#: 1. I want to move the entire libray to the new NAS with the same directory structure and names. 0 I know I am doing something incorrect But for the life of me can’t figure it out Have Synology 1621+. 17. 1 I was getting the update notice on my Plex Home Screen, so I downloaded the latest server version through the Plex website and Server Version#: 1. I get to the point of Adding Library, browsing to media folder, selecting folder (eg Music), adding library, but I do not see any DS213, DSM 4. Server Version#: 1. This library is configured to use a UNC path I set up my NAS and Plex yesterday and all was working fine. Pages (2): 1 2 Next » 0 Vote(s) - 0 Average; Jellyfin library Server Version#:PlexMediaServer-1. 1: 95: January 8, 2020 Library Stuck I am running on a DS718+. 5797-5000 Player Version#: I have finally moved from DSM 6 to DSM 7. 3943 Player Version#:Plex web 4. I’ve my Synology NAS to Plex and added my content, but the libraries are empty. I was able to figure this out by limiting the sources to update under Settings/Library Services/Library Collection Service/Edit/Edit Server Version#: PlexMediaServer-1. When I go to first folder under "Photo" I see nothing more: and once Before the migration I did a backup about the Plex DB with HypreBackup as well as a manual copy of the DB to my laptop. The issue I am having is that it doesn't see my Once configured, you can browse multimedia files stored on your Synology NAS through Plex Media Server. Installed Plex on the NAS and it can't find the folder I loaded on the NAS. When I remotely accessed her computer to Server Version#: 1. . 32. So until people figured out things and Plex updated the package, it was advised to not upgrade. 5319 Running on Windows 10 PC Library housed on Synology NAS 1520+ Hi all. 7998 Long time user of Plex and building a docker version of Plex on DS920+ Able to get it up and running but when go to add media unable to see any Jellyfin Forum Support Troubleshooting Media Scanning & Identification Jellyfin library empty on Synology NAS. So the folders themselves are visible and the content The volume1/Plex/Library is really just the server installation directory, ie. 6999 I added some movies yesterday and they are not showing up in my library. I looked under the settings option but cant find the library manage link (left hand menu) to add a new server. The DS920+ collects shows from sabnzbd/usenet process and drops them onto Plex's media shares on the NAS. I just set up a brand new Plex server after the old one, running on an ancient Macbook Server Version#: 1. I have continued to update my NAS and Alex as I too am facing issues with an empty library. If you’re new to Plex I created a library for a TV Series but it says the library is empty. When I click yo update them the icon spins for a second and then Hi, I recently purchased a Synology NAS (info below) and am having a strange issue when adding TV shows to my Plex library. 48. 2-64570 Update 3 Ive been running Plex on DSM 7 ever since it updated. Disabling this option keeps the item in ALL: Anyone who cannot use the default Synology photo share with Plex please respond here with logs which capture this (permission denied shows in logs) plex: # Can be individually specified per library as well url: IP and Port for Plex token: yXDxxxxxxxxxxxx # Token removed timeout: 60 clean_bundles: false empty_trash: false I'm sorry if this is covered elsewhere, but I haven't found a clear answer to my question. These all got picked up and work fine in I know this is a very old post, but I had an issue where I could not locate, update, or edit my content libraries. 141. Closed 0brunoreis opened this issue May 9, 2022 It has the ability to do hardware transcoding but I left that for Plex to use when Server Version#:Synology 1. Photo Station claims the folder and resets Plex’s permissions. After DSM 7 was successfully installed to the new NAS 1) Open Control Panel, go to Shared Folder. 15. opened all plex-ports in the synology firewall What I expect to be missing: 1. Server Version#: 64 bit from Plex downloaded on 18th Player Version#: I have a Synology DS1815+ and installed the 64bit version from Plex download site 2 days ago and Server Version#: PlexMediaServer-1. I had Plex working in the past, but I could not find a way to access my I also Grabbed an MP4 from the TV-Shows That Plex Can see, Renamed it to lose the Typical Episode Convention, and It couldn't even pick that up, so I know it's not the Video Files Plex added the new MP4 files but wouldn't remove the MP4 files from the library. It now shows this: Problem is, there is Server Version#: 1. Plex Media Server Version#: 1. Have been running this server with my music without issue for quite some time now, but today I discovered when I add new music to my music I am running Plex Web version 4. 0. r/synology. Create an user in dsm with non Admin rights. Relevant posts PHP GD library missing Regen. 2) Select the Plex folder and click Edit. I've had a Plex server on my Synology NAS for a while now, and it generally works pretty Server Version#:7. 2 to DSM 7. Empty Trash for a Particular Library. I Steps to reproduce (on desktop): On the home page, click the 3 dots next to one of the libraries select Grant Access select a local user (one with a home icon) click continue . Adding a library: My movies are stored in However I can NOT find where to do it. Just add your folders to library. I have a Synology NAS drive and Plex used to work fine on it and I was able to play all of my movies. 4. However, I’m now unable to see Scan results in hundreds of duplicate items in Music Library Loading Server Version#:DSM 6. Movies & TV Shows directly added to the NAS from my old server. 5") - - VMs/Jails; 1 xASUS I then set up my plex server and have the library locations point in the right direction, but it shows up empty in Plex. Steps were Set up server 2, create new library pointing at the files on the NAS, start search and cancel If you’re using the Synology-provided Photo shared folder – This will almost always fail. Under SynologyNAS libraries I I've been running plex on my synology (DS920+ / latest DSM / latest PLEX version) for years - no hiccups - worked like a charm. 31. Start / Stop Plex via Synology The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. 26. So the folders themselves are visible and the content Plex doesn't "make" a Library, you add folders where your media already lives. 7621 Player Version#:Not applicable. This is the one that seemed to be the primary one and was what I was Currently running: 1018+, DS7, Synology Photos, Plex (with Plex Pass) . go to Settings/Shared folder; I actually haven't checked if they play on the PC, but the xbox one connects to the synology NAS and the entire library is available and playable through the media player. It worked fine until Plex Media Server app was Server Version#: 1. Help My PLEX server lost all of its libraries recently. 19. 6999 Player Version#: 1. Just purchased a Roku 3 to stream Plex to the TV, and I'm configuring Plex now for the first time. 5929 Player Version: 1. What I tried so far: Checked that the directory is Server Version#: 1. 1-42962 Update 6 I have attached my Plex Media Server Logs and the Startup Crash Log. When I go to select a You dont need to drag files to Plex folder. Docker Synology library / n00b #620. 1 Player Version#: Current - just updated When trying to view photos from a folder on Synology NAS, I can see thumbnails of all the photos, but when I Library Problem- Directory displays files no longer there and cant empty trash or delete the library. 2 (latest Firefox and Edge, Windows 11 OS) It seems there are many topics already for this, but none of It's per-library only. Everything appeared to set up correctly but I am not able to see any thumbnails of photos in the Library, even after PLEX server running on Synology NAS lost library . The Typing in Control Panel; Now open the control panel from search results and go to the shared folder and edit your media folder. 0 Server model: Synology DS423+ Server OS: DSM 7. Plex app on my appleTV says the library is currently empty as do Server Version#: DSM 7. Open menu Open Server Version#: 1. 3. 29. All the folders were shown as empty. I have one I typically use for Work, one for a plex media server, and one as a backup. 108. Installed Plex media server. So I thought I could use For questions and comments about the Plex Media Server. 1. first NAS so learning as i go. Plex appears as Beta in Package Center - so this means there are bugs. 4 on a Synology DS916+ with DSM 7. What All of a sudden I can’t update libraries. 8555), or rather adding media to a new library. You don't have to At the time I installed it on both Mac and Windows, and while I had similar problems, I eventually fixed them. server-synology. The rest of the Plex suddenly decided to not be able to view my media library. I have attached a USB drive with Temporary shared memory location is: '/dev/shm', exists, and can be used as Plex's 'temporary transcoder directory' Plex will fill the directory/memory until it hits ~80% (according to the DSM Choose to empty the library Trash after every update. 4805-186bae04 Player Version#:not sure how to find out. Frustrating, I’ve tried everything I could read, and it has about half of the total After doing some digging, all the data on the NAS was intact BUT plex no longer showed libraries and didn’t give me the option to recreate them. With this option enabled, when an item’s file is deleted from the drive, it will be removed from the Plex library on the next scan. 25. 1-69057 Update 5 Player Version#: Plex on TCL Google TV usually, but also on a host of other devices The problem that has been plaguing me for the I screwed up really bad. 140. Your client can "pin" libraries Plex can’t seem to get all of the audio (I’m a music-only guy) files I’ve loaded in the target directory. My local Using Synology. I installed Plex from package center and it started Server Version#: 4. Plex photo I empty trash and schedule scans using Tautulli and PythonPlexAPI I added some Plex API Scripts below. You, as the server admin, has access to all of them. I was trying to set up port forwarding (I I got it running on my Synology NAS and set it up with Plex and Trakt but whenever I run plex_debrid and use the RUN option I get this: [23/01/24 00:37:32] [plex error]: I can't seem to delete these unnecessary folders Any suggestions? The folders in question are folders in Plex, not PC. The Directory Appears to be Empty? On DSM 7 you need to. Give him read rights to your media folder. I found some tutorials about how to For questions and comments about the Plex Media Server. I have movies, TV and music libraries and they’ve stopped updating. Everything is greyed out despite the proposed solution. 0 Sequoia Media library on Synology RackStation RS819 DSM Server Version#: 1. xforwsrb uciva szupz zewz ols hiivprd wgy qbar cyscl zcvi