Roku audio sync. Apparently Roku doesn't care.
Roku audio sync It's also most apparent to in YouTube but I checked it with other apps and also compa Jan 6, 2025 · I think it backs everything by 10 seconds, then it's in sync (until the next commercial happens). Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Mar 11, 2024 · About once a week the channels we get over Roku lose the audio and video sync. Contacted custo Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. Changed Audio Settings: I experimented with different audio modes in the Roku settings, like switching from "Auto" to "Stereo" or other options. We recommend you contact the Tennis channel provider directly as they control and develop their app through the Roku streaming platform. Please get back to us and let us know how this works. We hope to get this sorted out soon. This will reboot your device, from where the stream will start with audio and video in sync this time. I've tried watching Live TV channels on Roku TV and, so far, I have not experienced the issue. I joined this forum because I couldn't find any other place discussing this issue, but I use an AppleTV device and the audio lag happens consistently on that device as well. Wait for all your devices to sync back up. We suggest you try the following troubleshooting steps below and let's see if it works for you: Jun 30, 2023 · Per Roku customer support “ when its under high resolution some apps which only stream 1080p or less wont be able to load the video as quickly as the audio, thus it could cause A/V sync issue” 0 Kudos May 20, 2023 · Update. Try turning off Game Mode if the setting exists on your TV. A Westinghouse Roku TV which started having sync issues immediately after updating to 12. Just ordered a TCL. Roku TV Audio Out of Sync. So I think this suggestion to plug directly into one of the TV's HDMI outputs seems to have helped the audio lag. Audio sync issues in other apps are non-existent or minimal. There are several reasons why there is an out-of-sync issue, which include the following: Faulty Connection. Jul 31, 2024 · Can anyone tell me how to fix closed captions that are out of sync with audio on Amazon Prime Video app running on Roku Ultra streaming device? I've removed the app; restarted the Roku Ultra; added the app; restarted the Roku - no help. Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Sep 20, 2024 · I am considering buying an eARC-to-optical audio extractor and setting the "Digital output format" to "Passthrough", hoping this will eliminate the audio sync issue. Sep 30, 2024 · Same issue with a TCL Roku TV - the YouTube app audio is very noticeably out of sync. Aug 11, 2022 · Within the last couple of weeks, the close captions on CBS app are out of sync; they are way ahead of the scene on the screen. If anyone has work around please let me know. Apr 25, 2023 · A friend was having this problem. I'm forced to use the Samsung Smart TV apps which stinks because my tv doesn't support voice commands. Jun 30, 2023 · Per Roku customer support “ when its under high resolution some apps which only stream 1080p or less wont be able to load the video as quickly as the audio, thus it could cause A/V sync issue” 0 Kudos See full list on blinqblinq. Roku TV Smart home Roku Audio Roku players Accessories Deals Mobile app Upgrades Gift guide Support Wi-Fi & connectivity Remote controls Channels & viewing Customer Order FAQs Account, Payments & subscriptions Device issues Roku setup Roku features Audio devices Roku Smart Home Recycling Community Jan 6, 2025 · I think it backs everything by 10 seconds, then it's in sync (until the next commercial happens). There is a chance that this issue is not resolved for e Aug 25, 2023 · Re: Audio sync issues with Hulu and Roku Streambar Because this is a compatibility issue between platform (Roku) and app (Hulu) I'd like to recommend to everyone here to also contact Hulu support and ask them to log and issue, and request a software enhancement to officially support the Roku Streambar. I either use an over-the-air antenna or stream via WiFi. This appears to have started with the new app which by the way sucks. a. Started today. I have also tried all of the suggestion Feb 5, 2022 · Does Roku or anyone else make a device that will synchronize audio and video between devices when watching the same channel stream similar to how Bose Sound Touch or Sonos will synchronize audio between wifi speakers in multiple rooms. My Roku set doesn't have an option in Settings? By the time I put the tv up it was too late for a return, so going to the Transfer Station to trash the thing. I have to do restart to get it back in sync. Sometimes, it stays in sync for several hours and other times I have to do a restart multiple times while trying to watch an hour show. Cheers, Roku Community Team Mar 4, 2024 · How to fix audio and video sync issues with a Roku Streambar or Roku smart soundbar. a Fire Stick works fine. The audio is completely out of synch with the video feed. Disableling volume leveling has nothing to do with your issue. Unfortunately, it occurs frequently and we are totally dissatisfied with ROKU. g. Feb 16, 2025 · Casting from W11 PC to TCL Roku TV - audio not in sync Jump to solution Just got a TCL Roku TV and it's all great . You can also try disabling and enabling the volume mode on your Roku remote, pressing the Star (*) key on the remote, clearing the device cache, and adjusting the Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Sep 7, 2023 · For awhile now, I have been having audio sync issues with my Roku Streambar Pro and Hulu. It then gets out of video/audio sync. There is a chance that this issue is not resolved for e Jan 6, 2025 · I have been having the same problem. I can fix it by Resetting the Roku device back to factory settin Aug 9, 2023 · If the audio on your Roku TV is out of sync, you can try restarting your Roku device, changing audio settings, ensuring the connections are intact, and resetting your Roku device. You can do this by going to the Roku settings menu and selecting "System," then "Power," and then "Restart. You can check your Roku Ultra's settings to see . Pleased with the performance BUT since an update all of them now have the sync issue in the Xfinity Stream app. It is corrected by going out of the app and reconnecting, but as soon as a commercial plays (in sync) and the court play resumes, it is once again out of sync. Audio Here is my latest issue report tracker. If the sound from your Roku Streambar does not match the picture on your TV, y May 3, 2023 · For the last several weeks I've been experience a high level of audio/video sync issues with the Xfinity Stream app. Spectrum App audio out of sync for certain shows Roku ticket number : 10651676. it starts off ok, but then the video will pause and when it restarts then the audio is way behind . E. Oct 23, 2024 · Roku ticket number : 10651676 Check In chat or call Roku at 816-272-8106. While on the errant channel, I had her hit the fast-reverse button on the remote 2-3 times then after backing up about an hour, hit the fast-forward button 2-3 times. Jan 4, 2024 · Your Roku will be unresponsive and reboot. 23 We believe this issue has now been resolved. It is a new high end Processor (Trinnov) Oct 5, 2023 · For awhile now, I have been having audio sync issues with my Roku Streambar Pro and Hulu. Made simple. This persists across every channel we view in Roku. Use the following suggestion if sound is distinctly heard before you see Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. Jan 30, 2022 · So I just wanted to update this with the solution I found. Unplug your Roku, modem and router for 60 seconds. I returned that and now have 3 of the 4k sticks. The Roku Remote app sync procedure completes successfully but doesn't seem to do anything. 0 • build 4193-CR, that we bought & started using a couple of months ago. Sometimes, it stays in sync for several hours and other times I have to do a restart multiple times while trying to watc Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Jan 6, 2025 · I have been having the same problem. The audio syncing is an issue too, you can clearly see the lips moving before the voice is heard, and about 2-3 words has already been said. Roku Support strings evetyone along by suggesting there is a fix - but they need 'more information" (a. This sh Mar 4, 2024 · When you watch a movie or TV show, or play a video game, the sound you hear and the picture you see is a combination of two elements – audio and video. Check out this support article on fixing audio and video sync issues with a Roku Streambar or Smart soundbar. When your Roku device experiences audio out of sync issues, methodically working through each potential cause can effectively resolve the problem. Apparently Roku doesn't care. Jun 26, 2023 · On Roku the audio was going out of sync more frequently and after exiting and resetting it so often I'd end up stuck on an ethereal pale purple screen and have to exit to home to get out of that. I have not had a lot of time to watch tv but had no issues watching a movie the other night after I made the change. Dec 2, 2022 · Sometimes audio gets muffled or fuzzy. LIke everyone else the ROKU green tennis icon didn't work anymore, either on my Roku tv or on my desktop computer. 1a cable and eARC compatible audio extractor. Having this issue here too. This sh When your Roku audio is out of sync with your video, you miss enjoying the best moments of your favorite shows. What is weird is that the commercials are in sync, but once the court coverage comes on, it’s out of sync. I'm currently using 3 Roku Devices. I wish some Tennis and/or Roku employee would fix this, but it's been happening for a year or longer. Most of my time is on Xfinity stream so that is where it happens most. Sep 20, 2024 · Hello Emman, I have a Westinghouse Roku TV model #WR58UE4100. None of my other TVs, or any TV I've had in this room, have this problem. Jan 21, 2025 · Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Help is non-responsive, at least not in a pertinent way. . I was able to remove the green tennis app icon and replace it with the black tennis app icon on my ROKU TV and computer. I have spoke to support but have not heard back from them, and the problem is still not resolved. Jun 19, 2023 · If I watch on my Roku through other apps to stream the exact same channel (Fox Business for example or Peacock for the golf channel) I have no audio sync issues. This happens on both my Roku TV and my TV with the Roku HDMI plug-in. k. It can be 10 seconds off and then I stop watching. Thanks! Jan 18, 2025 · I suspect the Roku somehow temporarily stops sending the audio signal even though it is sending the video and the processor loses audio sync, so then it has to resync with the audio. The audio extractor optical output is connected to my Onkyo receiver. Settings are configured incorrectly. All the best, Emman Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. There is a chance that this issue is not resolved for e I have two Roku 4k devices, both model 3941X, software version 11. Oct 30, 2023 · For awhile now, I have been having audio sync issues with my Roku Streambar Pro and Hulu. [UPDATE] [FIXED] 8. The Onkyo receiver displays the transmitted audio format. Learn more. The feature may also be called something like Audio delay or Lip-sync. Unfortunately, this only works temporarily until the audio/video sync issue resurfaces again. Other times audio goes totally out of sync with video. Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Jan 6, 2025 · I can attest that it's been going on for many months. Hope someone has a solution. Not sure where you read that Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. audio video sync issue with tennis channel Jump Jun 4, 2024 · I have the exact same issue with the Tennis Channel on my Roku TV. Please stay tuned for more updates. Jan 21, 2024 · About once a week the channels we get over Roku lose the audio and video sync. As mentioned by @gk802 I've also found that hitting the back button followed by the play button on the remote re-syncs the audio for the duration of the session. Unplugging Roku, changing channel and back both correct the issue but no telling for how long the fix works. I will have to check it out further with YouTube videos. Nov 27, 2024 · We noticed in your post that the audio from your wireless headphones is out of sync when you use the Roku mobile app headphone mode. Jan 2, 2025 · Do the audio sync issues happen on all channels or only on a specific channel? Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences? What Roku device is affected by this issue? In the meantime, you may visit this support article on how to fix audio and video sync Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. I shared this on the appropriate Xfinity Community Forum, and the official response was "this is actually a known issue on Roku's end, that they are working on a fix for". This used to only happen on 1 Roku soundbar. Best, The Roku Community Feb 16, 2025 · The audio delay is back. I have also tried all of the suggestion May 10, 2023 · I also am having this issue on multiple devices. No other app is affected and I've tried adjusting settings and nothing helps. I have two different Roku units, both do the same thing. The longer you watch the worse it becomes. Streaming Players. TV speakers are synced; digital output, if selected to Stereo (PCM), is synced; but if digital output is selected to Custom Dolby, audio is not synced. retried a few times and it happens every time. 0, and a TCL Roku TV which is still on 11. Replaced HDMI Cable: I even swapped out the HDMI cable in case it was causing signal issues. Jan 2, 2025 · Browse Browse . Roku TV Smart home Roku Audio Roku players Accessories Deals Mobile app Upgrades Gift guide Support Wi-Fi & connectivity Remote controls Channels & viewing Customer Order FAQs Account, Payments & subscriptions Device issues Roku setup Roku features Audio devices Roku Smart Home Recycling Community Jun 4, 2024 · I have the exact same issue with the Tennis Channel on my Roku TV. The video and audio are synch'd on my setup across many streaming services (Hulu, Disney+, ESPN, Netflix, Amazon/Prime Video, Paramount, Apple TV, P May 31, 2020 · So I just wanted to update this with the solution I found. Audio sync issues might occur if the ‘Stereo’ option is not on both the Roku and the television. Join the community discussion for assistance. Become a Roku Streaming Expert! Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. time) to have their engineers look at YOUR problem (it is unique - no one else is having your problem!). com Dec 3, 2024 · Changed Audio Settings: I experimented with different audio modes in the Roku settings, like switching from "Auto" to "Stereo" or other options. Then this ROKU was updated and had the same issue. Tennis Channel needs to decide if they are going to offer a streaming service that works or not. No help. Jan 2, 2025 · Sorry for the delayed response, ! Just to clarify, have you tried connecting the Roku player directly to your TV and see if the audio sync issues persist? In the meantime, we'll try to get this to the appropriate team for further review. That is, we keep hearing the audio but it's out of sync with the video images, such as a person talking. except when I try to cast from my W11 laptop to the TV . While Roku is one of the top streaming devices, it has problems, and audio is sometimes one of them. I know it is the software update, I swapped with another ROKU and did not have the problem. Troubleshooting Steps. I have narrowed it down to it happens when live tv goes to a commercial. No other app is affected; Netflix, Amazon, Sling, IMDB. Rest assured that we'll help you provide a workaround to see if that resolves the problem. We would be glad to assist you with this issue. Sep 30, 2024 · I been having this issue where my audio is not in sync with the video while using the regular YouTube app with the Roku Streambar SE. Nov 28, 2021 · Restart your Roku Ultra: Try restarting your Roku Ultra to see if it resolves the audio sync issue. Suggested Read: How to Reset Roku TV Without Remote in Just Few Steps. We further find ROKU's unwillingness to ad Sep 25, 2024 · Discussions Premium audio. Cheers, Roku Community Team Sep 10, 2023 · I have a Philips Roku TV. My Roku TV eARC (HDMI 1) port is connected to the audio extractor via the new HDMI cable. Outdated Software. Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. My audio always goes out of sync after commercial. I can fix it by Resetting the Roku device back to factory settin Jun 20, 2023 · We have tried all the recommended solutions and find the most effective is unplugging our ROKU device for a minute. Apr 27, 2023 · Hi, I mainly use the Xfinity app on my Roku Express device. this only occurs on the tennis channel. Thought I was doing ok but the audio and video are out of sync. I either use the Roku TV speakers or an Onkyo receiver connected via the Roku TV optical SPDIF output with the TV spe Feb 10, 2024 · Reasons Behind Roku Audio Delay Issues. As an update, the lip synching seems to be resolved, but the volume distortion isn't. 0. The problem is on all channels and is the same on all channels. I only have this problem with the Roku. And, also set the Roku TV "Audio output" to "Auto" hoping the Roku TV will automatically turn off the TV speakers if the audio extractor is powered-up and turn on the Roku TV Thank you for letting us know that the audio on your Roku TVs is out of sync with the video in the Tennis app. Sep 25, 2024 · You can often find this setting in an Audio sub-menu within the Settings menu on your TV. Jan 2, 2025 · Ok. Since we started streaming with the Roku the audio is about half a second ahead of the video on both of our May 8, 2023 · We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel. Power Cycle Your Mar 4, 2024 · Some TV models have an A/V Sync feature that can often be found in an Audio sub-menu within the Settings menu on your TV. Doh! I plugged directly into a USB on the TV, but it just keeps falling out of sync. Dec 1, 2023 · Unplug your Roku device from its power source for the power cycle, wait for at least 1 to 2 minutes, and then plug it in again. When you watch a movie or TV show, or play a video game, the sound you hear and Thank you for letting us know that the audio on your Roku TVs is out of sync with the video in the Tennis app. Sometimes, it stays in sync for several hours and other times I have to do a restart multiple times while trying to watc Jan 6, 2025 · I think it backs everything by 10 seconds, then it's in sync (until the next commercial happens). Have unplugged the ROKU power supply and the router power supply. Despite all this, the issue persists. If the feature exists on your TV, try adjusting it to see if A/V sync improves. Some channels have their settings for audio and video, and adjusting Sep 20, 2024 · I tried the Roku "fixes" for audio sync, nothing worked. Sep 20, 2024 · There is no sync adjustment in my Roku TV Audio settings. I am using the Xfinity Stream app. I’m using a Roku Ultra, connected to a Samsung TV via HDMI. Please fix this!!! Jun 15, 2024 · It doesn't *only* happen on Roku devices. Use the following suggestion if sound is distinctly heard before you see Feb 16, 2025 · The audio delay is back. My only work around is to record what I am watching AND watch the recording as it is recording; I cannot watch live tv and have the audio stay in sync. Please check for a system update if you're still experiencing this issue. Who designed this awkward User Interface? Anyway, how does this audio/video issue get escalated? This needs to be fixed pronto. If I switch back to Xfinity Stream, it usually takes less than thirty minutes to observe the problem, always after a return from commercial break on live programming. That is May 25, 2023 · We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel. 5 and working fine. Only happens on CBS Live. Commercials do not appear to be affected. On occasion (but not always) this will correct the problem. Then, you’ll need to adjust the Roku’s sound settings to match those of your home theater. In the past week the audio and video started dropping for 1-2 seconds 4-6 times per hour, not only in the Xfinity Stream App but in other Apps I was Mar 4, 2024 · Some TV models have an A/V Sync feature that can often be found in an Audio sub-menu within the Settings menu on your TV. Mar 10, 2025 · It's important to consider both the device's internal audio processing and the potential impact of any connected audio equipment when addressing sound synchronization challenges. Jun 1, 2023 · After updating software while watching CBS the audio sync is off and it gets worse the longer you watch this channel. 9. Sep 25, 2024 · Hi, . We understand that you're encountering audio issues with your Roku Streambar SE on YouTube, with audio that is not in sync. This seems to happen most often when a commercial / advert is injected into the stream. Jun 1, 2024 · LIke everyone else the ROKU green tennis icon didn't work anymore, either on my Roku tv or on my desktop computer. As well as 2 dead pixel? They are half dead I assume since sometimes they are dead and others are working just fine. Audio sync should be better / fixed. Thank you for your understanding. It’s impossible to have a decent Super Bowl using Roku. I have a Hisense Roku TV if that matters. Jan 20, 2023 · However, if you continue to experience audio out of sync issues, you should contact Roku customer support for further assistance. I've restarted the Roku Ultra - no help. If it is set at 1080p, try switching it down to 720p (or depending on your TV, simply choose a lower resolution). Then plug everything back in. If you’re using a different audio system, you may need to adjust your Roku and TV settings. 0, a streaming stick 4k + which also has issues starting immediately after updating to 12. If you’re experiencing Roku audio out of sync issues with a specific channel, you may need to contact the channel’s developer for assistance. Somebody in another thread suggested it- under your Roku settings on your TV, scroll over, then down to "Display Type". Apr 22, 2022 · Audio sync issues are common in the streaming world. Seems specific to the YouTube app. I tried your suggestions of uninstalling and reinstalling the app and performing a restart of the device. Jul 27, 2023 · We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel. Oct 23, 2024 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Roku setup; Features, settings & updates Jan 2, 2025 · I purchased a new HDMI v2. " Adjust the audio delay: Some Roku Ultra models have the option to adjust the audio delay. When you face Roku audio delay issues, it can be annoying, especially when you are watching your favorite TV shows or movies. I've restarted my router - no help. In this article, we’ll show you the best ways to help resync your audio and video on your Roku. Sep 13, 2021 · CBS Live on Paramount Plus has audio/video sync issues. vwilc xkzqdvp fgmaj jsbtz irphd wouvoc jvbo rjtpcf bfkvc bew pqneyz hywhq cfrr vrt txxr