Problems with proctoru 3. So testing windows are booking up quickly and some of the strange behavior I'm seeing, such as entire days of available time slots disappearing at once and so on, are Sep 6, 2024 · The transition to ProctorU has been met with considerable frustration among students. It really ruined my Customer: My daughter has had problem after problem with an online testing service used by her university~ UAB called proctoru~ we spent 4 hrs this summer trying to get her set up to be able to test using the platform~ the techs with proctoru could not help her a friend of the family walked her through setting up her computer~ we were assured she would not have to go through that process again Oct 11, 2024 · Using ProctorU. com My proctorU chatbox says another proctor joined She tells me that we need to adhere to the rules provided by ETS, tells me to contact ETS for further assistance Most of my deadlines are around 15th of December, so it was bad on my part to take this test late. As someone who already has test anxiety this isn’t promising. ProctorU support should be contacted right away if you experience any technical issues if possible. After everything is open, then go to ProctorU. All you need is a computer with a strong internet connection, a microphone, a web camera, and a cellphone or Eligible Reasons for a ProctorU Refund: You canceled your exam in advance of the scheduled session; Technical issues prevented you from completing the exam; Issues within the exam driver, LMS, or test delivery platform prevented you from completing the exam; Ineligible Reasons for a ProctorU Refund Include, but Are Not Limited to: ProctorU is Fi360's only authorized remote proctoring solution. Jan 9, 2025 · Hi all - I've been at wgu for over a year, and this was my first time taking a WGU proctored course since they made the switch to ProctorU and Guardian Browser (I've been doing certification based proctoring during that time). Any in-person proctoring arrangements must be approved by NetMath within two weeks of the course start date. It really ruined my This is the official Reddit community for the ProctorU Proctoring Platform. I verified this with a ProctorU tech support person the night before the test. Technical challenges, such as issues with the webcam or microphone, are a frequent problem. Feel free to post any questions or concerns here, and we will respond as soon as possible. You will be able to see everything your proctor is doing while you are connected. Once your exam is over and you have closed out of your chat session and video page with ProctorU, it completely removes the screen sharing client from your computer. Learn More Posted by u/peebGAMSAT - 2 votes and 2 comments Ensure that your browser is up to date and you have the ProctorU extension installed. Feb 12, 2025 · Meazure Learning owns both Examity and ProctorU, and they have discontinued Examity. Any technical issues you encounter while using ProctorU must be sent to ProctorU technical support. But while companies have seen upwards of a 500% increase in their usage, legitimate concerns about their invasiveness , potential bias , and efficacy are Uninstall OBS Virtual Camera if you have it installed. While I already clicked "begin/start" for one of the sections, I believe it was the second section, the proctor said that they needed to run a system check and clicked on a different browser, Safari, which they opened up while the section was in progress so I lost a few seconds to work on the section (like 5 If you are having technical issues that need immediate help Contact Our Live Support at any time, either here or within the ProctorU We are unable to troubleshoot problems with the ProctorU program. Once the test begins, the proctor is watching, as is the program. May 2020 in May 2020 LSAT 103 karma. Or. If you are having trouble connecting to your exam, use the chat icon links to access the support team within the ProctorU Platform or the Guardian Browser. Meazure Learning and our ITD colleagues are working hard to integrate ProctorU into D2L. I am so frustrated!! I’ve been waiting to take 5005 for over an ProctorU is a third party software and we have limited access to it. 1. A scalable platform for secure, remote exam proctoring with three service levels for low-, medium-, and high-stakes exams. No wait times . If you are connected to a proctor when you experience a technical issue, the Proctor will attempt to resolve the issue. If you have more than one email address that could have been used when creating your account, try checking your other inbox(es). pdf from POLITICS A CCGL9035 at HKU. These fees are to be paid by the student. The proctor couldn't read the ID. Then, I finally submitted my exam. ProctorU does not store or have the ability to view your exam results. Please navigate to the link below and make sure your system meets all of the requirements for the program. As a student, you have the following responsibilities: Create a ProctorU account: You are required to create your own ProctorU account. 4/5. Here are some tips for addressing the most common technical difficulties with ProctorU. Then click ADD A PROCTORU. 2. 00 or $8. Mathematical Sciences Has anyone had problems with proctorU saying your internet is too slow. Jul 8, 2017 · You open the StraighterLine Final Exam page (on the page where they have the "Start this test" button). Was starting my test within 15 minutes of launching ProctorU. com server? If proctoru. ProctorU has a number of different levels of monitoring, to increase or decrease student surveillance. ProctorU was actually not bad. "Proctors sign on with a test taker. com If you are having trouble connecting to your exam, use the quick links to access the support team within the ProctorU Platform or the Guardian Browser. She ask me to take control of my mouse to being able to set the configuration for the exam, i agree and she start to move the mouse cursor on screen to made whole configuration and Feb 25, 2022 · ProctorU couldn't get their software to work. Under Record+ Exams you will see a list of proctored activities under Active Exams. They never had a problem with that setup, they just checked to make sure I wasn't running anything unauthorized (screen cap software or a second screen, mostly) Oct 13, 2020 · ProctorU allows some professors to prevent alleged cheating on their exams fairly easily, while to other students and professors, the service is questionable at best, if not a blatant threat to student privacy. So you fix that and then they say they can’t hear you anymore. Then open the textbook. In the the top right, click More; Click Help Yeah, proctorU has always had me do a 360 pan of my work room when I take a test. com is up actually and appears down only for you then follow these troubleshooting steps or you can search for an alternative. Go to go. I know this is not everyone’s experience, and I’m sorry for that. Accessing your Proctored activity through D2L and ProctorU. But I also take a lot of steps before my exam to make sure it goes that way so my interactions with proctors is as limited and brief as possible lol I think if you used a few different proctoring services you would find the ProctorU experience to If you are having trouble logging in to ProctorU, try following the troubleshooting steps below. BBB helps resolve disputes with the services or products a business provides. And more. Go to C:\Program Files\obs-studio\data\obs-plugins\win-dshow Run virtualcam-uninstall. For ProctorU Technical Support, call 1-855-772-8678 and press option 2 or use this link . Apr 13, 2020 · Q: What to do if problem is at my end? If proctoru. Would advise others to take it at the right time. Mar 9, 2025 · ProctorU is the worst online proctoring system I have ever encountered, it is an absolute nightmare from start to finish, the system is completely invasive and unreliable, forcing students to give remote access to their computers and webcams while treating them like criminals, the proctors are either overly strict or completely clueless, making ProctorU does not permanently impact your computer in any way. Jan 14, 2021 · I'm probably in the minority, but I have never had problems with ProctorU. Did anyone else have a problem with proctorU when taking the test today? I was constantly interrupted and they kept saying they had connection problems but it wasn’t on my end. 00 for 1 to 2 hours, $32. After the person’s identity is verified, the proctor, using a computer webcam, looks at where the test is being taken. Chrome. If you don’t need a proctored exam in the next 10 days or so, please wait. Do I have to pay for using ProctorU? Yes, the cost for taking exams with ProctorU is $17. com is actually down then you can resolve the issue by doing following: Wait for the site going up again. Search and uninstall it from Apps & features (Windows 10), or Apps->Installed apps (Windows 11) If you have technical problems during your ProctorU session and before your exam begins, the Proctor will first run some standard checks on your system before sending you to a technician for troubleshooting. com 601-291-2121 or 855 Aug 2, 2023 · Students may experience certain common problems even though ProctorU is a trustworthy and secure service. Select the type of account. Over the past year, the use of online proctoring apps has skyrocketed. ProctorU Customer Success Specialist & Faculty Contact (part of Meazure Learning) Ashley Moman, Customer Success Specialist amoman@meazurelearning. m. Feb 3, 2024 · View student-declaration. Jan 15, 2025 · Personally I've never had a problem with ProctorU or Examity and all my exams have gone smoothly. So now, MTSU and all of Meazure Learning’s other university clients will use ProctorU. Hopefully this helps quell some fears about ProctorU and the upcoming LSAT-Flex administration. proctoru. My Laptop screen is cracked and while it is not Did anyone else have a problem with proctorU when taking the test today? I was constantly interrupted and they kept saying they had connection problems but it wasn’t on my end. If you continue to have issues you can contact a member of their team directly there as well for assistance logging in. Select the ProctorU icon in the Navbar. I've done 5 tests through them. • Download the ProctorU extension o for either Google Chrome 654 Technical Problems; Problems with ProctorU? jugolo96 Alum Member. Aug 27, 2019 · To being able to using proctorU i get in conctact with the proctor person, i can see her in my computer, an asian girl, possible from Philipines (based on her face). It may be they have had a rash of cheating recently and are attempting to address it? you’d like to use their services for. My case, like yours, was that my laptop's monitor does not produce an optimal image and that I turn the attached (laptop) monitor off and connect an alternate monitor. 50 for 3 to 4 hours, and $40 for 4+ hours. o This guide from ProctorU is comprehensive and restates the information in this section. Fully integrated with industry-leading LMSs and test delivery systems. D2L will connect to ProctorU. Jul 23, 2021 · In May 2021, ProctorU announced that they would be changing their model, and would no longer be reporting on potential student misconduct based solely on AI-produced reports due to these common inaccuracies. People are having technical issues with setting up for a test and it taking hours. How does it work? ProctorU Proctoring Platform. Common issues include: Technical Problems Many students report significant technical difficulties with ProctorU, such as compatibility issues, software glitches, and connectivity problems. Dec 26, 2023 · What if I’m still having problems connecting to the ProctorU video server? If you’re still having problems connecting to the ProctorU video server after 15 minutes, you can contact ProctorU support for help. Both Proctorio and ProctorU require significant permissions from each student using their program. All you need is a computer with a strong internet connection, a microphone, a web camera, and a cellphone or Did anyone have problems with ProctorU during their test? They interpret me 3 times. - Your institution may be integrated with our platform in a way that would change the process for accessing your exam. Q: What to do if problem is at proctoru. However, there are growing privacy concerns about these companies and the computer permissions they require. See full list on support. i would also recommend using chrome as your browser (recommended by ProctorU) I have also heard problems with people using firefox and or safari, I am not sure if those problems still persist but I have heard of them. In extreme cases when you cannot connect due to technical problems, you may have to reschedule. I use a 9 year old desktop computer (Windows 10) with a USB camera. While most candidates are able to schedule and attempt a successful exam attempt using ProctorU, some candidates experience technical Does anyone else have problems with ProctorU? Tried taking my scheduled accuplacer this morning but never got a start button to start my test. My proctors (I think I had two total) were great, didn’t interrupt, and began my session without any problems. ET For immediate proctoring support, visit support. The Internet connection faltered for a brief moment and he had to restart. ProctorU support can help you troubleshoot the problem and get you connected to the video server. Alternatively, we suggest reaching out to your institution, organization, instructor, or exam administrator directly regarding your results. Hello All, sorry for lack of info on model type and such, but I have a control panel at work that we use for SVTC calls and such and the most recurring issues I get is that sometimes when we make a video call, the control panel does not highlight the "end call" button so we're unable to hang up. I am not sure if you need to have an account, but I signed out of my account and I am still able to test my equipment. 6. May 4, 2020 · Is anyone else experiencing problems with ProctorU premium fees? For starters, I know that ProctorU is getting slammed, because online testing is the only game in town these days. As a result, my experience with proctorU was not that good too. com to create your free ProctorU account. Follow the steps below to download your preferred browser and extension, and how to make sure you're running the latest version. First, have started my exam, on the second writing I lost connection with the proctor. 4. Jul 12, 2024 · I’ve seen stuff about security issues ( having to take entire pictures of room, proctorU being able to access my computer and add spyware). On the next exam, I figured out that my connection was the problem. – 5 p. Instead, human proctors will review behaviors flagged by the system, increasing the cost of their program. Unofficial Sub for the world’s first non-profit, tuition-free, accredited, online, American university. A stable internet connection is essential for using ProctorU properly. . Switched to my cellular data after waiting for a while for proctor to connect. Login to the course you are taking the proctored Activity inside. It really ruined my ProctorU (student pay model) ProctorU is a professional online exam administration and proctoring system. Schedule exam appointments: You should do this as early as possible, but at least 72 hours in advance to avoid any scheduling issues and/or late fees ($5. After waiting almost 30 minutes I noticed my cart had Need help with the ProctorU Proctoring Platform? Browse our help articles or contact our support team directly. Their software wouldn't talk to the camera. Jul 17, 2018 · Contact the ProctorU UConn Faculty Representative if you have unusual circumstances or have a question about how to make sure the test experience goes as smoothly as possible. 5. Make sure you entered the email address associated with your ProctorU account. bat as admin. May 5, 2020 · Many universities have called on the use of online proctoring services such as Proctorio and ProctorU to address these issues. Not sure what your proctor was doing, but that hasn't been my standard experience. View complaints of ProctorU filed with BBB. If you experience any technical issues during the start-up process, ProctorU technicians will work with you until the problem is resolved. Mind you, I had none of these problems using the exact same computer with CLEP's proctor service and with RPNow. Mar 25, 2011 · I just took the August 2021 LSAT this morning and I had an issue during the exam. Students may choose to take exams in person with an approved proctor. If you’re experiencing issues like lag, disconnections, or poor video quality, the first thing to check is your internet speed and stability. To test your computer, log into your ProctorU account and click the button that says "Test Your Equipment” or use this link test your equipment. If you are connected to a proctor when you experience a technical issue, the proctor will attempt to resolve the issue. 75). Comments on YouTube reflect widespread dissatisfaction: Jun 22, 2021 · For clarity: security breaches have only been alleged by users, and ProctorU, a partner of ExamSoft, has had a breach. Student Declaration Name: SID: I solemnly and sincerely declare to the University of Sydney that: I experienced the following Did anyone else have a problem with proctorU when taking the test today? I was constantly interrupted and they kept saying they had connection problems but it wasn’t on my end. Hours active: Monday – Friday, 8 a. Download Chrome; Download the ProctorU Chrome Extension; How to Update Chrome. Scheduling the exam with ProctorU can be done at the beginning of the term through the ProctorU website once you’ve logged into your account. Your grade may be stored inside your Learning Management System (LMS) or Test Delivery Platform. 50 for 1 hour, $25. rxwhkc vpw glhq jyvq ylpn hywceit fkfkh iohoy fkdyd jcdxxty nwtl utyo qvsfnsms zxlbsc aulhj